In the relentless rhythm of modern business, time is the most precious currency. Yet too often we find ourselves entangled in the web of manual scheduling, losing precious hours to the time-consuming task of coordinating calendars with available resources.

Automation is a clear trend, and many of our clients transform their manual scheduling workflows into automated efficient processes. At the same time, they can be more flexible towards each employee’s needs and ensure more efficient schedules that improve their workflow.

The next logical step is also to make the schedule available for the customers to do a self-service calendar booking.

We know the challenge

Scheduling is a struggle across diverse fields of work in general. The manual process of matching employees with the right skills, at the right time, at the right location makes it an everyday pain of many. It is a labyrinth of conflicting schedules, room availabilities and staff rosters. Each booking is a potential minefield of errors and overlaps, threatening to derail the entire operation. Not to mention when changes appear during time, when somebody gets ill or the room you thought you could use is not available anymore.

To schedule customers in the calendar is also a challenge that often demands dedicated time from the employees, instead of the customers doing the work themselves. The challenge with the calendar is to be able to show the availability for the customers. That includes all relevant background information such as rules regarding estimated time needed for the specific task and stand by time to switch location if needed.

We have the solution

Enter automated scheduling, the new hero of efficiency and productivity. With its arsenal of algorithms and AI, it navigates the labyrinth with grace and precision. Rules, rosters, room availability, and stand time – all seamlessly integrated into a single, intuitive interface. It sounds too good to be true, and yet, we already do this automated scheduling for our clients. It is a game changer.

The schedule fits in a calendar, with the possibility to make the available time slots accessible for our clients’ customers as a self-service solution.

The effect for our clients

Not only is productivity increasing, but resource utilisation is optimised in a way that is not possible to do manually. Our clients both save time and optimise costs. What once took hours now takes minutes, leaving them free to focus on what truly matters: effortlessly serving customers and growing the business.

The impact could be many hours each day, depending on how many scheduling processes you have and the number of continual changes.

Your customers can reach the calendar and make a self-service booking 24/7, which both increases customer satisfaction as well as the effect for you, reclaiming the most precious resource: time.

The fact that the process provides you with data that is used for insights and a foundation for even better scheduling in the future, is just a bonus that comes with the process.

Reflecting on this topic, often, the most profound transformations come from the simplest of solutions. Automated scheduling is not only about saving time – it is about unlocking the full potential of your business, one appointment at a time.

So let us embrace this brave new world of efficiency, adaptivity and flexibility.